Enterprise Retail Management Solution

Delivering Omnichannel Excellence

Power Seamless Shopping Experiences Across All Sales Channels

In today’s fast-moving digital world things can quickly become obsolete. To stay ahead of the competition and continually engage shoppers, retailers must remain agile and quickly innovate.

Today, retailers are looking to managed services that enable them to rapidly respond to changing consumer needs and more importantly reduce their overall IT overhead. Gone are the days of being locked into outdated capabilities; now instead of worrying about the technology retailers can focus on their business growth.

Designed for the Way Retailers Work Today

Optimised for Omnichannel

Customer-centric software capabilities deliver engaging, seamless shopping experiences across digital and physical sales channels

Seamless Integrations

Fully customisable and extensible, the solution integrates to SAP, Sage, and other third-party ERP and customer facing solutions

Highly Scalable

Software that scales as your business needs evolve, suitable for growing chains with stores across multiple geographies and currencies

Low Total Cost of Ownership

Easy to deploy and manage

No complex setup or heavy IT lift required

Complete Retail Management

Move beyond processing transactions, to empowering experiences that increase sales with a fast, dependable Point of Service application for quick, convenient customer transactions.

Transport your in-store environment via any Android or iOS device so you can interact with shoppers, provide inventory checks and process sales from anywhere.

Build a program that ensures customer loyalty and more importantly, keeps your customers coming back.

Gain better insights about sales trends and fast-changing consumer behavior across your sales channels, to make more informed decisions.

iVend Digital Commerce enables retailers to seamlessly operate across digital and physical sales channels through iVend Retail and Magento Commerce software. Robust platform integration ensures consistent experiences with your brand wherever customers prefer to shop.

Operate in flawless harmony, share data, gain unparalleled insights into business operations and inventory with integrations to SAP S/4 HANA, SAP Business One, SAP IS Retail, and SAP CAR.

Seamless Integration between POS and ERP System

From POS, mobile payments, and your online store to managing your supply chain, inventory, loyalty programs, and more — ERPs paired with iVend Retail are proven to help retail companies increase revenue, profitability, and market share.

Gain complete control and visibility over your operations with iVend Retail enterprise retail software on Cloud with seamless ERP integrations like SAP IS-Retail, SAP S/4 HANA, SAP Business One, Sage 300, Sage X3 and Microsoft Dynamics 365 Business Central.

The iVend Advantage

iVend is a Software as a Service (SaaS) offering that encompasses the full capabilities of iVend Retail – an enterprise class retail management solution – delivered via a hosted infrastructure.

  • Performance optimisation
  • Application monitoring to ensure data integrity
  • 99% uptime
  • Cloud clustering and high availability configurations for maximum throughout
  • Monitoring system parameters such as memory, CPIJ and hard disc usage, slow performing queries, etc.
  • Daily backup with rolling 7 days back up on file
  • SaaS offering includes 24/7 support
  • Based on the Support365 Standard service offering

Deliver on Customer Experience

Delight your customers by creating a truly integrated and seamless shopping experience with POS and retail systems designed to meet today’s increasing in-store digital and customer needs.

Ensure amazing customer service with every transaction
Serve customers and lookup inventory from a mobile device
Sell and fulfill online with eCommerce integrations
Connect with customers through email marketing

Focus on Business Goals

Gain more free time to focus on growing your business instead of managing the performance of your technology.

Less dependency on in-house IT resources
Includes Application and Infrastructure Management
No upfront hardware investment
More predictable ongoing costs

Drive Business Growth

Streamline IT operations to ensure performance optimisation, application health, and data integrity to get your business where it needs to go.

Gain a 360-degree view of your operations
Flexible deployment options for the way you work
Fast implementations with 99% uptime
Scale up and down quickly to plan for operational scaling
Download eBook

Free eBook Download

4 Ways Retailers Can Use Technology to Thrive in the Face of Industry Disruption

Measurable Business Benefits

From POS, mobile and online stores to managing inventory with a single stock pool and loyalty programs, iVend Retail provides tangible business benefits:

5%

increase in sales due to click and collect functionality

4%

(of sales) savings in inventory carrying costs

Over 10%

increase in sales due to assisted selling using mPOS

10%

increase in sales due to use of loyalty or CRM data

Recognized. Trusted. Retail Leader