Challenge
Savemore was looking for a dependable retail management system to maximize its return on investment. They needed a retail solution that would provide them with complete control over any inventory that left their business via any channel.
Searching for a retail solution was a complicated task for Savemore. They wanted to be certain that they could maximize the return on their investment in the retail solution. The Savemore team needed to ensure that the retail solution had all important retail features, that could handle inventory, that it could enable them to deliver a seamless consumer experience, and empower its staff.
Solution
iVend Retail delivered process improvements and tighter inventory control, resulting in an 80% rise in annual revenues and a 90% increase in customer checkout speed. Savemore achieved the process efficiencies required to run their business profitably.
Savemore’s team sought the support of Ciphlex Inc., experts in advanced retail solutions, to help them with the search for the right solution. Ciphlex recommended iVend Retail because of its user-friendly design, customer features, reporting capabilities, and easy integration to third-party ERPs, which were all exactly what Savemore needed.
iVend Retail aided in the creation of a clear report on lost sales, which provides insight into a more sustainable inventory strategy to implement. The inventory module has streamlined PO and GRPO provisions by providing a proper indication of what was received and purchased in the system. Savemore is now able to develop a range of customer loyalty programs that benefit their customers, which has resulted in a considerable increase in their recurring customer base.
“iVend Retail has aided in a quick till checkout and made POS very simple to use. It helped us in improving our customer experience, particularly for our regular consumers. Also, effective inventory counting has benefited us in determining the inventory stability of our business. The user-friendly and interactive interface has shortened transaction times and simplified the overall checkout process. Our consumers are pleased, and as a result, our company is expanding.”
Mr. Ogochukwu Emenike, CEO, Savemore Marketplace.
Savemore achieved the process efficiencies required to run their business profitably.
• Industry: Supermarket | • Region: Nigeria, West Africa | • Solution: iVend Point of Sale (POS) | • Number of Stores: 3 | • Number of POS: 26 | • No. of Employees: 152 | • Deployment: On-Premise
Results
From the beginning, Savemore has appreciated how the platform automates numerous business processes and has gained complete control over inventory movement thanks to iVend Retail’s inventory management module. Some of the key results achieved post-implementation of iVend Retail:
- 70% time saving as a result of the blazing-fast processing speed of the POS
- 70% Data Accuracy
- 70% Increase in employee satisfaction
- 80% Increase in customer satisfaction
- 80% Decrease in inventory carrying costs
Savemore can publish a variety of business-critical reports that enable them to make informed decisions on procedures, inventories, productivity, and performance.
“iVend Retail has aided in a quick till checkout and made POS very simple to use. It helped us in improving our customer experience, particularly for our regular consumers. Also, effective inventory counting has benefited us in determining the inventory stability of our business. The user-friendly and interactive interface has shortened transaction times and simplified the overall checkout process. Our consumers are pleased, and as a result, our company is expanding.”
Mr. Ogochukwu Emenike, CEO, Savemore Marketplace
Via: www.ivend.com
